Microsoft Office software is so widely used in business today that you could almost be excused for assuming everyone knows how to get the most out of these when in fact only a very small percentage of people really do. For most office workers Outlook, PowerPoint and Excel is a cause of some apprehension.
The scary thing is that, when asked, majority of employees won’t admit that their skills are shaky. If you are not actively testing candidates during the recruitment process you really don’t have a clear picture of their computer literacy.
How does this affect you?
Due to the defensive attitude around this lack of understanding, people hesitate in asking for help when they are unable to get a spreadsheet to work or a presentation to flow properly. They spend hours trying to fix problems or hack it into some acceptable format. You are paying them for this time. You might be in a similar position yourself.
What’s your excuse?
These are the type of excuses we hear from business owners and team leaders when asked why their workforce isn’t up to date on what software can do for them. Which one is yours?
I can’t afford to have someone out of the office for days at a time attending a course
Let’s schedule regular, short session on your premises; allowing critical staff to be on hand to deal with emergencies and not be away from their desks for extended periods. This is also a great way to learn, because new found skills have time to embed in practice before the next part of the content is presented.
A course would be a waste of time – it’s easy enough to teach yourself
It is true that some individuals do have the ability and perseverance to figure it out themselves. What we have found though, is that although they are able to get the desired end result they often use very cumbersome methods to do so. These candidates greatly benefit from short master class sessions where they can learn more time efficient ways of performing tasks. For the most part people really struggle to teach themselves software like Excel. It’s hard to learn the functionality when you don’t even know what there is to learn not to mention how long this takes in comparison to having an experienced tutor show you the way.
Standard course content would include a lot of material they’re already comfortable with
Couldn’t agree more! Sitting through content that you’re already familiar with is generally a waste of your time. That is why bespoke training is so powerful. We can get to more of what you or your team really want to learn by cutting out functionality they don’t need or already know. We believe bespoke should not mean expensive. Our customised training is very cost effective.
I can’t send everyone – it’s too expensive when you add up the cost per person
Great news! Our pricing model does not work on a cost per person basis. You can have a group of up to 10 people trained on-site for around the same price of sending one person to an external training facility. We want everyone to have access to training, not just a chosen few!
It’s staff members’ own responsibility to keep their skills up to date
True as this may be, chances are they’re not, and your business is picking up the tab for their inefficiencies. Ultimately you are the beneficiary when your team is working productively. It really is worth the small investment required.
There’s no money in the budget
Surely you wouldn’t buy a company car and give it to an unlicensed driver? This is a similar situation. To safeguard financial information or put your best foot forward when presenting to a prospective client requires skills which, when substandard, hurts your business. Consider for a moment how much you’ve invested in the software and the computer equipment in your business. It would be wise to make these investments work for you.
As soon as they get the qualification they’ll leave
There are two types of training in the market place. One focuses on covering a standard set of modules which, when completed successfully, entitles the student to a qualification of some sort. Real world implementation is not a requirement for the objectives to be met.
The second is what we’re promoting at On The Button. Performance improvement training focuses on improving skills that are needed in real-world businesses. Ultimately this is to the benefit of the business. Because content isn’t built around knowledge tier structures, it will give you the benefit of improved productivity without the risk of a staff member using a new found qualification to woo another employer.